We wanted to drop you a line of thanks for the outstanding service that has been provided both during and after the sale. My wife and I purchased a refrigerator, dishwasher and oven last spring. The selection assistance was outstanding as was the delivery and installation. We appreciate that. Recently we had some trouble with the oven and you guys answered the call. The manufacturer was not recognizing a problem and many stores would have bailed at that point. Not you guys. The problem was solved and we never saw an invoice. We appreciate the service and will remain loyal customers for future needs.
- Bob M., Sugar Grove, IL
Very skilled and kind...
Thank you for taking the time to help me get my dishwasher back on track. Just another affirmation of being a customer of very skilled and kind people.
- Joe L., Sugar Grove, IL
Great service...Thank you very much for your great service! Our washing machine is working fine now thanks to your expertise.
- Peter & Judy K., North Aurora, IL
Customer service is a top priority...I wanted to personally thank you for the great service in the recent installation of a washer for my daughter. As a new homeowner, she already realizes the value of finding a business such as Leonardis where customer service is a top priority. We have nothing but positive things to say about Leonardis.
- Mary A., Aurora, IL
Efficient and timely...Thank you so much for taking the time to come back out and fix the latch on our dryer. I also appreciated the follow up call the next morning. It's nice to know I can call on someone I trust who is so efficient and timely.
- Tracey W., Sugar Grove, IL
Expert service...This note is to thank you for the expert service I received for the installation of my dishwasher. I have always been pleased with Leonardi's service and the products I've purchased. Thank you very much!
- Linda O., Sugar Grove, IL
Responsive, thoughtful, creative and just plain nice...Thanks for going WAY above and beyond the call of duty to make sure our new dryer worked properly. There are many (most) stores who would have said it was our responsibility to fix the problem since it was the venting and not the new dryer. But not you. I was so thankful and impressed that you took your own time to come over, diagnose the problem and then take care of it. Therefore, we wanted to be sure to say thank you. Leonardi's has their excellent reputation and people like us will keep coming back because of the responsive, thoughtful, creative and just plain nice people who work there.
- Jane & Bob T., Oswego, IL
Excellent customer service...I am grateful for your expertise. Only a professional could have found the ill of my oven. My dishwasher did not work this well when it was first installed. Excellent customer service cannot be sold. It is a gift to your customers. Thank you!
- Ruth G., Oswego, IL
Thank you...Thank you so much for repairing our dryer at Washington Middle School. I really appreciate all you have done to help us out over the years.
- Matt G., Aurora, IL
Appreciate your help...Thanks for taking the time to call back and tell us how to fix our washer. It now works like a charm! We really appreciate your help.
- Sean & Carrie S. , Aurora, IL
Thank you for your kindness...I just needed to thank you for your kindness to me on the phone the other night. Even though my broken down washing machine was outside of your service area, you spent time with me to diagnose my problem and advise me on the solution. Allowing me to call your cell phone late Monday night surely proved your outstanding customer service (even with a non-paying customer). I'm certain your kindness will be repaid. God bless you and your company.
- Jo J., Joliet, IL
Thank you so much...Thank you so much for getting us into your schedule to come out and fix our refrigerator. We were going out of town the next day on a trip.
- Kecia S. & Rick H. , Yorkville, IL
Thank you!Thank you for your service calls. Got an outrageous quote for fixing our stove. Word of mouth directed us to Leonardi. Stove fixed for 1/3 the price from other company. 2 days later we called back for refrigerator service. Fixed the same day we called. Thank you!!!!!
- Heather M., North Aurora, IL
Thanks!From the phone call to your company until your service tech came out and left, the experience was great. Everyone was very pleasant, courteous and knowledgeable about what they were doing and regarding what we needed. I would definitely call you again for a service call and I would definitely recommend your company to other people that I know. Best regards.
- Jeremy, Montgomery
Thank you!I came into your store this morning and picked up a part for a GE range, just wanted to say your staff was great, very helpful and very courteous. This was my first time here but I will back with no hesitation. Thank you again.
- Joe H., Aurora
Thanks ever so much!I have always recommended your company to my friends & neighbors. This recent experience merely supports what I have always known that Leonardi's produces satisfied customers!
- Don, Yorkville
Thanks a lot!I just want to thank you & Dan for the wonderful service you gave me. I am a new widow & it's hard to find good honest people. Now I know why my handyman told me to call you.
- Cindy, Batavia
Great ServiceThank you so much, for everything; customer service, information, and professionalism w/ a personal touch. Greatly appreciated and will always be remembered. I will not refer any other company, to anyone!
- Paula, Oswego
Thank youThank you both so much for all of your help. We are grateful for all of the time you've spent on the phone helping us troubleshoot the many appliance problems that have come up. You have put people before profit & that's why we & many others will be lifelong Leonardi customers.
- Dennis & Shannon, Aurora
Excellent ServiceOnce again we are please with your excellent customer service. Your technician was out to our new home to install our dryer, what a polite, professional & knows what he is doing young man. We will continue to call Leonardi's for all our appliance needs. Keep up the great work!
- Denise & Scott, Hinckley
Thank YouWe thank you for the very good service regarding our dryer. You were efficient, polite, and neat & explained all very well! We are new customers, and will not hesitate to call with any future needs.
- R & K Schwab, Geneva
Most Honest BusinessIt is very rare to find honest, professional business company. I have been in St. Charles, Il. for 34 years and you are one of the best service Co. that I have dealt with. You should be very proud of being the owner of many generations and may god bless you.
- Mrs. Lee, St. Charles
Excellent ServiceMy gas dryer stopped working, for reasons unknown, and I contacted Leonardi. Service was swift, charges were exactly as described, repair competence and speed unbelievable. I was ready to buy another, but the problem proved to be a fuse.
- K Long, Aurora